Lately, several game players have been complaining of The Division servers restarting any time they try connecting. Many users are uncomfortable with this because it hinders their playtime.
On this note, our technical team will share what you need to know about the reasons behind this issue and working tips to solve it.
Server Restart Message on The Division Explained
First, the server restart message is nothing to panic or worry about. It is normal for your server to restart the game any time they release a new patch. Also, you will get this message each time the game’s server is on scheduled maintenance.
The major reason why the server restarts when a new patch is released is to put everything in order. During this interval, all players would be ejected from the server and won’t be able to log in until the maintenance window is over.
At this point, you have to be patient and wait to see the maintenance timer tick off. Advisably, to prevent the maintenance from catching you unawares, you can always look up the Twitter platform to see if they scheduled any maintenance for the week.
You can do this at the beginning of every week. This will better prepare your mind, you will not be kicked out of the game unexpectedly, and you can manage your gaming sessions excellently.
Participate in a Different Session
One amazing thing with The Division is that it allows players to choose different sessions when they want to switch from the server they are connected to. Although this method might not seem effective, you must log out of your current sessions and then log in back to join the game server.
Alternatively, you can request that your friend add you to their game list. This way, you will be able to move to their gaming session. In addition, you can also try restarting your console or PC. When you join the server after restarting, you will not be on the same session again.
You and your friend can enjoy the adventure together by completing different activities, upgrading characters, etc., without worrying about the server restarting.
As a bonus tip, you can also look to reset the game. You can achieve this from the game settings. Make a new agent or reset the saved data.
Server Restart Error and Bug
We have heard complaints from players that they still receive a bug on the game that the server needs to restart even when there is no pre-informed scheduled maintenance. From our experience, the reason behind this may a User Interface Bug (UI Bug) .
Although this UI bug can be frustrating, it only takes a few clicks to resolve. All you need to do is close and restart the game and your PC.
If did not fix the UI, it may be due to unscheduled maintenance. This usually takes several hours before the server returns online after a break. However, this should not be more than 4 hours.
Also, note that the server functions on the location of players. So, if you are not playing all by yourself, they will select the game server based on the location of the host player.
If you can still not log into the game and have ascertained that there is no ongoing maintenance work, you will need to contact the game’s support staff for assistance. There may be an issue with your account or console.
Drawing the curtain on this, The Division server restarts can be caused by several factors, all of which we have shared in this guide.
If any of these fixes do not work for you, or there is maintenance, and you have been out of the game for more than 5 hours, contact the support team immediately. You could also ask your friends if they are experiencing the same.